Convention Center Task Force
September 2007 Meeting Summaries
September 6 & September 13 & September 20 & September 27
Facility Operations Subcommittee Report
Meeting Summary
September 27, 2007
Clanzenetta “Mickee” Brown
JCCI Consultant-Task Force Planner
cctf@jcci.org
IN ATTENDANCE: Convention Center Task Force: M.G Orender (chair), Charles Appleby, Danny Berenberg, Pam Edwards-Roine, Kish Kanji, Millie Kanyar, Terry Lorince, Greg Matovina, Donald McClure, Jim Pritchard, and Arnold Tritt. Media: Rachel Witkowski (JBJ) and Karen Mathis (TU). Staff: Mickee Brown, Skip Cramer, John Reyes, and Nicole Trueblood. [Staff note: Please advise staff if your name is not listed above.]
MEETING TIME: 5:30 - 7:00 p.m.
PURPOSE: Discuss site selection recommendations presented by CSL on September 14, 2007. Review Finance subcommittee whitepaper presented by Don McClure
MEETING SUMMARY
[Staff note: The write-up below is a summary, not a verbatim transcript. Please read through the document to make sure the pertinent points were captured. If anything is missing or misstated, please advise staff.]
Chair, M.G. Orender thanked the task force for its continued efforts and outlined the work left to be done. The task force will end deliberations at the end of October with the Community Return on Investment (ROI) subcommittee. The conclusions offered by the consultant and the ROI group will provide the information needed to wrap-up the process.
Ben Warner presented the agenda and reviewed the evening’s handouts, which included the presentation given by CSL’s John Kaatz on September 14, 2007.
Discussion regarding site selection
The following site and cost options were considered by the task force.
The following comments were offered in response to the possibilities presented above.
It is not necessary to build a convention center today. Jacksonville can wait and build a larger convention center in the future. To finance this “grand vision”, the City should consider increasing the sales tax by a half-cent. [Staff note: Per the finance subcommittee this would yield approximately $89 million annually.]
Expanding the Prime Osborn could be a problem if the multi-modal transportation hub is built because the JTA has proposed using some of the space at the Prime as a waiting area for Amtrak passengers, which could reduce already limited space. The image (perception) of the area as a convention center could be affected by the mix of convention delegates and local people using various modes of transportation.
Questions regarding site selection
Why does Jacksonville need a convention center?
Jacksonville already has a convention center that is being used primarily as a civic center based on the types of events it hosts. High impact convention business is an economic driver. When these high impact events come into a community, delegates spend money for lodging, food, and entertainment. The monies that tourist spend are new dollars in the community and also generate tax revenues (bed tax/sales tax).
Is there a desire to pay for a larger convention center?
At a time when state mandated property tax reform has helped to create a local budgetary shortfall that has led to levying fees to balance the budget, serious consideration should be given to asking voters to increase sales taxes to pay for a convention center. [Staff note: Bed taxes are imposed on visitors only. Sales taxes are levied on residents as well. Many communities pay for convention centers using bed taxes to avoid placing that tax burden on local citizens.]
Will voters be frustrated if this task force does not offer a vision prior to any referendum to pay for a grand vision?
The “grand vision” has been discussed throughout the CCTF process. If money were no option, per CSL Jacksonville should build a 500,000 square foot facility with a 200,000 square foot exhibit space. The caution for Jacksonville and any community is that a larger convention box will not guarantee success. Planners and delegates are looking for a three-pronged package, which includes the convention center, a hotel, and amenities. As a result, the “grand vision” must include all three as well.
The task force did not choose a site. Members agreed that the Community ROI subcommittee should approach their work using a generic set of scenarios: either of the two short term solutions (Hyatt or Prime) presented above as one option and the “grand vision” as the other option.
Facility operation subcommittee findings and recommendations
Subcommittee chair, Don McClure provided the task force with a brief overview of his group’s white paper, followed by a question and answer period.
The charge to the Facility Operations subcommittee was determining the most cost-effective and productive means of managing a convention center facility and the accompanying sales efforts necessary to maintain and expand business opportunities. For discussion purposes the subcommittee assumed that a new convention center would be at least 500,000 SF with up to 200,000 SF of exhibit space. If the POCC was renovated and expanded, the completed facility would be expanded to at least 500,000 square feet including up to 200,000 SF of exhibit space
As it stands there are two choices to make regarding the location of the convention center, maximize the current situation or wait. If the answer is waiting then the community should know that there is a missed opportunity to compete effectively for today’s convention business. Any return on investment should be measured on what we can afford to do now. The limited funds available right now support only one of the short term solutions offered earlier.
Findings included:
A new or expanded convention center will be more expensive to operate than the existing Prime Osborn Convention Center (POCC). However, the operating expenses at an expanded POCC may not be much different than building a new facility, as expansion requires upgrading and renovating the existing structure.
An expanded, modernized facility and a new facility of approximately the same size will cost about the same amount to operate. However, the location of the convention center may determine who actually pays for those costs – the City or a public-private venture.
The subcommittee reached consensus on three major points.
I. Limited funding requires a plan for using those available funds for construction costs and operating expenses, which are likely to come from the same pool of funds – bed tax revenue.
Increasing the POCC to 500,000 square feet from the current 259,000 square feet would increase operating costs by approximately 150 percent from $2.02 million to an estimated $3.6 million.
Operating expenses could be offset by facilities that are adjoining or adjacent to the convention center site. Maximizing the use of existing buildings can reduce operating expenses and construction costs.
CSL suggested and the Site Selection subcommittee agreed that the Prime Osborn should remain a civic center if a new convention center is built. Doing so presents the City with the challenge of potentially subsidizing two facilities with limited funding.
II. Increasing center and hotel occupancy as well as revenue requires more marketing.
A larger center may sit at less than capacity and hotel occupancy may not increase at the levels needed to justify the expense of a new or expanded convention center without increased sales and marketing efforts. In 2001, the Strategic Advisory Group stated that building a larger facility would warrant a 300 percent increase in the marketing budget to sell the convention center.
With a new or expanded facility and an adjoining or adjacent hotel, the marketing effort will have to focus on reintroducing Jacksonville to the state and regional market and educating the national market about an improved convention center package. Marketing and sales would revolve around Jacksonville’s ability to host multiple events, a new headquarters hotel, and attractions around the convention center.
III. As a community we should explore other models for attracting and maintaining convention business. The CVB, TDC, the City, and SMG are working well together, but there are models around the country for managing the tourism industry that can help us to improve our ability to bring in more business.
In general, this is a difficult time in the city’s history. The budget debate has proved to be very contentious. The City Council has had a very hard time passing legislation to increase fees to cover the budget shortfall to meet basic needs and many services have been reduced or eliminated.
Tourism is economic development at its best. Over 18 percent of each room (off the top) goes to a government entity. Tourism drives retail, restaurants, and other service industries. With limited government dollars, tourism supported by public-private partnerships presents a winning opportunity for Jacksonville.
The Facility operation subcommittee recommends expanding and renovating the POCC and encouraging the development of a headquarters hotel built primarily with private dollars. The subcommittee believes this could spur the development of restaurants, retail, etc. This choice respects the limited number of funds available, avoids the expense of running two facilities, and takes advantage of the existing facility. The meeting and ballroom spaces in an adjacent or adjoining hotel, managed by the hotelier, would offset some of the operations and construction cost as well.
Facility operations question & answers
Where does Jacksonville fit in the ranking of cities that have convention centers?
Municipal population
City Population Convention center (Entire Bldg/Exhibit Hall SF)
9. Dallas, TX 1,232,940 Dallas Convention Center (1 million + SF / 726,700 SF)
10. San Jose, CA 929,936 San Jose McEnery Convention Center (308,500 SF / 143,000 SF)
11. Detroit, MI 871,121 COBO Conference & Exhibition Center (2.4 million SF / 700,000 SF)
12. Jacksonville, FL 794,555 Prime Osborn Convention Center (259,000 SF / 78,500 SF)
13. Indianapolis, IN 785,597 Indiana Convention Center (725,000 SF /400,000 SF)
14. San Francisco, CA 744,041 Moscone Convention Center (1.34 million SF / 831,000 SF)
15. Columbus, OH 733,203 Greater Columbus Convention Center (1.7 million SF / 426,000 SF)
16. Austin, TX 709,893 Austin Convention Center (881,400 SF / 246,097 SF)
Metropolitan area population
MSA Population Convention center (Entire Bldg/Exhibit Hall SF)
37. Austin–Round Rock TX 1,513,615 Austin Convention Center (881,400 SF / 246,100 SF)
38. Milwaukee–Waukesha–West Allis WI 1,509,981 Midwest Airlines Center (667,500 SF / 188,700 SF)
39. Nashville-Davidson–Murfreesboro–Franklin TN 1,455,097 Nashville Convention Center (422,000 SF / 118,675 SF)
40. Jacksonville FL 1,277,997 Prime Osborn Convention Center (259,000 SF / 78,500 SF)
41. Memphis TN–MS–AR 1,274,704 Memphis Cook Convention Center (300,000 SF / 125,000 SF)
42. Louisville–Jefferson County KY–IN 1,222,216 Kentucky Intl’ Convention Center (300,000 SF / 200,000 SF)
43. Richmond VA 1,194,000 Greater Richmond Conv. Ctr. (700,000 SF / 178,000 SF)
[Staff note: For other comparisons please visit the CCTF webpage at www.jcci.org for the regional comparisons provided in the consultant reports - GMA, TAP, and CSL - completed this year. In general Jacksonville as evidenced above has one on the smallest convention centers among its peer cities by population and by region. Jacksonville’s convention center is also one of the few without a convention center hotel. Throughout this process the task force has also been presented with numerous studies indicating that amenities and entertainment around the convention center are extremely important to planners and delegates especially in second tier cities. At present these amenities are lacking around the POCC.]
Comments
The ROI subcommittee should consider all sites and consider the impact of a convention center on local citizens and the local economy.
The subcommittee’s white paper was accepted by the task force. However the recommendation was tabled until the final task force meeting because the Prime Osborn was favored for expansion by the facility operations subcommittee. Earlier in the meeting the task force asked the ROI subcommittee to consider the Prime, Hyatt, and a generic location which would house a “grand vision” project.
Public Comment: None
meeting adjourned: The meeting was adjourned at 6:50 p.m.
______________________________________________________________________________________________________________________________________
Facility Operations Subcommittee
Meeting Summary
September 20, 2007
Clanzenetta “Mickee” Brown
JCCI Consultant-Task Force Planner
cctf@jcci.org
IN ATTENDANCE: Subcommittee: Don McClure (chair), Juan Diaz, and Jim Pritchard Not attending: Randy Goodwin, and Fred Pozin. Media: Rachel Witkowski (JBJ). Staff: Mickee Brown, Skip Cramer, John Reyes, and Ben Warner. [Staff note: If your name is not listed above, please advise.]
MEETING TIME: 5:30 - 7:00 p.m.
PURPOSE: Review subcommittee white paper.
MEETING SUMMARY
[Staff note: The write-up below is a summary, not a verbatim transcript. Please read through the document to make sure the pertinent points were captured. If anything is missing or misstated, please advise staff.]
After a brief review of the process for the evening, the committee moved directly into a discussion about that the Facility Operations subcommittee white paper. The chair walked the group through each page of the document asking for comments on the content of the document. The following suggestions were made and the white paper was amended as requested.
Page 1
Page 2
Page 3
Page 4
Page 5
[Staff note: The subcommittee did not approve the 9-13-07 meeting summary. If there are no changes to that document, it will be entered in the record]
Public Comment: None
meeting adjourned: The meeting was adjourned at 6:15 p.m.
________________________________________________________________________________________________________________________
Facility Operations Subcommittee
Meeting Summary
September 13, 2007
Clanzenetta “Mickee” Brown
JCCI Consultant-Task Force Planner
cctf@jcci.org
IN ATTENDANCE: Subcommittee: Don McClure (chair) and Jim Pritchard. Not attending: Juan Diaz, Randy Goodwin, and Fred Pozin. Task Force Member: Arnold Tritt and Albert Marchant. Community Participants: Annette Hastings. Media: Rachel Witkowski (JBJ). Staff: Mickee Brown, Skip Cramer, John Reyes, and Ben Warner. [Staff note: If your name is not listed above, please advise.]
MEETING TIME: 5:30 - 7:00 p.m.
PURPOSE: Review questions and answers that frame the discussion.
MEETING SUMMARY
[Staff note: The write-up below is a summary, not a verbatim transcript. Please read through the document to make sure the pertinent points were captured. If anything is missing or misstated, please advise staff.]
Chair Don McClure welcomed the subcommittee back for the second deliberations meeting and asked for self-introductions.
JCCI Facilitator Ben Warner reviewed the meeting rules (forum decorum) and reviewed each of the documents in the evening’s handouts.
At Don’s request everyone was asked to read through an article from MeetingsNet entitled Competing Interests, which explores the conflicting priorities and goals of a CVB and the convention center. John Reyes and Jim Pritchard were asked to comment on the article in light of the relationship that these two groups have in Jacksonville.
The relationship between Jacksonville’s CVB and SMG is not in conflict because each group has similar goals. The market in Jacksonville is a little different because it is not easy to fill hotel rooms. Blocks for group business are not necessarily competing with transient (individual rooms) business. In markets where hotel rooms are hard to come by due to heavy transient traffic, it is much more difficult to book blocks of rooms for group business. The goal locally is to fill hotel rooms from either source of business. When the hotel market is driven by transient business (as it is in tourist cities like San Francisco) hotels are not as likely to give deals on group business. Groups want discounts and transient customers pay full price.
Often the phases of convention center management evolve based on community expectations.
The entities may disengage as the tourist and convention business expands, which can place the two groups at odds. The convention center is trying to sell space and the CVB is securing a hotel package. The planner may want discounted space to offset a pricy group package. When the hotel market is driven by transient business (as it is in tourists cities like San Francisco) the hotels are not as likely to give deals on group business.
Many years ago the best hotels in Jacksonville did not want group business, because they were full with business travelers who paid the going rate as opposed to groups who expect to receive rooms at a discounted rate. Now the Hyatt has 80 percent group business and 20 percent transient. The Omni is 60-70 percent business/transient and 40-30 percent group business
The remainder of the meeting was spent answering some of the previous week’s questions regarding costs and marketing.
Cost
Operating expenses are affected by many factors including debt service (not including depreciation), labor costs (union vs. non-union), and population/community density around the center.
The bed-tax dollars collected locally over and above the debt service amount are not reserved for expenses at the POCC. At the close of the 2005-06 fiscal year $5.2 million in tax revenue on the 2 percent of the bed-tax allocated for convention center use. After satisfying the $3.3 million debt service, the remaining $1.9 million was placed in the general fund for various expenses including convention center operations.
Fiscal Year Ending 2006
2005-2006
2% Convention Center Bed Tax
Collected |
5,200,849 |
Uses |
|
Other Heavy Equipment |
-283,913 |
Encumbrance Carryover |
-125,530 |
Convention Center Operating |
-269,799 |
Superbowl Expense |
-1,177,982 |
Contractual Services |
-52,425 |
Uses Subtotal (amount placed in the general fund) |
-1,909,649 |
Convention Center Debt Svc: |
-3,291,200 |
The operating expenses at an expanded Prime Osborn may not be much different than building a new facility, considering that an expansion done correctly will essentially require building a completely new facility within the existing shell.
The non-event expenses for the Prime Osborn have increased over the past three years.
Operating expenses for a larger center will cost roughly $1 to $2 million more than the current amount needed annually to run the existing center. The projected operating cost for a new 500,000 SF convention center based on the 2007 estimate above is $3,583,591.
Next week the subcommittee will review SMG facilities within Jacksonville’s competitive set that have expanded to approximately 200,000 square feet of exhibit space to determine the increases in costs.
Marketing
Out of market convention business is handled by the CVB and the convention center/SMG books local shows. The CVB also gets leads on local business and passes that information on to SMG. The CVB is concerned about placing heads in beds (high impact convention business).
The CVB is an independent agency that contracts with the City of Jacksonville to market, advertise the city. The CVB’s efforts are measured by how successfully it meets its goals, which are ratified by its Board of Directors, the Tourism Development Council, and the Jacksonville City Council. One of the goals is booking 170,000 room nights of which 16,000 to 20,000 are related to convention business.
The Convention business booked by type is as follows:
A question was asked about the TDC’s grant-making process. Controversy occurred regarding a returning cheerleading group that had reapplied for a $40,000 TDC grant. Upon being offered $10,000, the group decided to seek another venue. The grants are provided to groups who need assistance (transportation, marketing, etc.) making their event successful by increasing attendance. This particular group had progressively become more and more successful. As a result, TDC determined the grant amount should be reduced from previous levels. These types of events are good business because they are family oriented, people travel from outside the local area and stay overnight. If the participants like the city they may come back for a family vacation.
Public Comment:
None
meeting adjourned:
The meeting was adjourned at 7:00 p.m.
______________________________________________________________________________________________________________________________________
Facility Operations Subcommittee
Meeting Summary
September 6, 2007
Clanzenetta “Mickee” Brown
JCCI Consultant-Task Force Planner
cctf@jcci.org
IN ATTENDANCE: Subcommittee: Randy Goodwin, Jim Pritchard, Don McClure, and Juan Diaz. Not attending: Fred Pozin. Task Force Member: Ted Pappas. Community Participants: Michael Langston, Bill Sulzbacher, and Carlton Jones. Staff: Mickee Brown, Ben Warner, and Skip Cramer
[Staff note: If your name is not listed above, please advise.]
MEETING TIME: 5:30 - 7:00 p.m.
PURPOSE: Develop a series of questions to be answered by Meeting 3.
MEETING SUMMARY
[Staff note: The write-up below is a summary, not a verbatim transcript. Please read through the document to make sure the pertinent points were captured. If anything is missing or misstated, please advise staff.]
Subcommittee chair Don McClure welcomed the group, thanked everyone for their participation, and prompted self-introductions.
Ben Warner explained the JCCI meeting process, including the Forum Decorum (rules for meeting participation) and using consensus as opposed to voting.
The goal for the meeting was to determine the questions that need to be answered, determine which answers are in place, and those needing more exploration.
The subcommittee reviewed its charge to the subcommittee and decided to make no changes.
The group also agreed that for discussion purposes a “new facility” is one with 500,000 total square feet and up to 200,000 square feet of exhibit space. Likewise an expanded Prime Osborn would expand the current facility from 259,000 square feet to 500,000 square feet with the exhibit hall being expanded from 78,500 square feet to a maximum of 200,000 square feet.
The chair proposed that the committee think about the following question though it would not be fully explored: Who we are as a city and what can we become?
Subcommittee member Jim Pritchard disclosed that he and John Reyes met with John Q. Hammons (a hotel developer) to discuss building a hotel next door (Solomon lot) to the POCC. Hammons has over 148 hotels in its portfolio. Jim offered that Hammons interest in the POCC was not necessarily prompted by the possibility of expansion of the POCC. Hammons offered that the POCC would be more successful with the addition of a convention center hotel with a large (30,000 SF) ballroom space.
The floor was opened to discussion. Below is a list of the points made throughout the evening.
Costs
Unanswered questions
Management
Marketing and Sales
Unanswered questions
Public Comment:
[Staff note: In previous meetings it has been offered that the convention center might remain in LaVilla if the appropriate market/hospitality infrastructure were in place. In other words, the success of the POCC depends on developing the area surrounding the center. A competitively sized POCC, supported by a headquarters hotel along with retail, residential, transportation, and other amenities could boost the POCC’s appeal as an attractive convention destination. The exhibit space at the POCC can accommodate 95 percent of the regional and 65 percent of the national market today, but the average size of an exhibit hall among Jacksonville’s competitors is 150,000 square feet.]
meeting adjourned: The meeting was adjourned at 7:00 p.m.